Refund Policy

1. General Policy

At PlayComply.app, we strive to ensure our customers are satisfied with our services. However, due to the digital nature of our products (Credits for Analysis), we generally do not offer refunds once credits have been used or purchased, except as required by law.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• You were charged due to a technical error on our end.
• The service was completely unavailable for an extended period, preventing you from using your purchased credits.

3. Non-refundable Circumstances

We do not issue refunds for:

• Change of mind after purchase.
• Unused credits (unless the service is terminated by us).
• Dissatisfaction with the analysis results (our tools provide best-effort analysis based on available data).

4. How to Request a Refund

If you believe you are eligible for a refund, please contact us at [email protected] with your transaction details and the reason for your request. We will review your request and notify you of the approval or rejection of your refund.

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Contact: [email protected]